Important notice: Side import of old Hoof-Tite MAX MIX in Europe (batch number: M8-503-23) discovered.
We would like to inform you that at the moment a large company from the Netherlands/Belgium is trying to sell OLD Hoof-Tite MAX MIX for extremely low prices (between € 13,50 and € 14,50 per tube).
CowCare has as official distributor for Hoof-Tite glue, got complaints from clients from different countries which have bought this glue from that company.
Because we stand for the quality of the brands we represent, we have investigated these cases and want to share with you the following information:
- The old MAX MIX which is being sold by this company is produced beginning 2018 and far over its shelf life of 12 months. See also the pictures with this message, which shows the batch number: M8- 503-23.
- The old MAX MIX from this company has been side imported through probably Canada into Europe.
- The company selling the old MAX MIX still has, as we are informed, a large amount of these cartridges on stock and will try to sell them all over Europe.
CowCare stands for service, quality and knowledge and therefore we want to make clear:
- All clients afraid of having received somewhere old Hoof-Tite MAX MIX can contact us preferably by Whatsapp (00371 2917 2713) with a photo of the batch number (the batch number you can find on the cartridge and on the box) and the company where they have bought it. We fast can inform you if your glue is new or old.
- We cannot give a guarantee on MAX MIX bought from this specific company, but we can make a good offer for you for new fresh MAX MIX.
- Our official subdealers all have the correct and good MAX MIX glue in stock. Contact us to find out if there is a subdealer for MAX MIX in your country.
- CowCare ensures that we never have glue older then 6 months on stock. Why? Because old glue is losing its quality, resulting in blocks falling off, which again results in complaining farmers, loss of profit for the hoof trimmer and a bad commercial for a excellent brand which we represent.
Lets keep the hoof trimming business clear and clean for all of us.
If you have any questions, remarks or concerns to discuss, feel free to contact us directly by phone, Whatsapp (00371 29172713), FB messenger or email (firstname.lastname@example.org).