Our delivery & return policy


While prices shown on this site are for delivery in Europe, we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based. The total weight of the items can be found on the pro forma invoice. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilo.

Return Policy

Returns of unused products and materials are only possible up to 14 days after receiving the goods! The delivered goods remain in the property of CowCare SIA until full payment has been received. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

Extra information

The image and weight of the products in the online store may differ from reality.

The CowCare Team!