Sales and Delivery Conditions

  1. Prices can change without prior notice.
  2. All prices are excluding VAT and ex-works.
  3. Pictures and weight in the online store are illustrative, and they may differ from real goods.
  4. We work with 100% pre-payment for new clients – first 3 orders!
  5. CowCare SIA retains ownership of the goods sold until the full purchase price is paid.
  6. Delivery will be effected according to our current standard terms and conditions of sale.
  7. Spray cans and liquids cannot be sent by air-post.
  8. Ordering can be done:
  • by email 
  • by phone & WhatsApp
  • by Facebook message
  • through our webshop
  • or through contact with your sales manager
  1. Packages sent within the European Union (mainland) addresses are charged € 15,- per package of a maximum of 20 kilograms.
  1. Packages sent within Latvia (pakomat) are € 5,- per package with a maximum weight of 20 kilograms. If the packages are sent from our Dutch stock, the costs will be € 15,- per package. 
  1. From a weight of 200 kilograms, we ship per pallet. Pallet shipments in the European Union (mainland) are charged € 150,- per pallet. 
  2. Pallets shipped from the Netherlands to the Netherlands and Belgium are charged € 75,- per pallet. 
  3. Products heavier per unit than 20 kilograms will automatically be shipped by pallet. 
  1. Returns of unused products and materials are only possible up to 14 days after receiving the goods! The delivered goods remain in the property of CowCare SIA until full payment has been received. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

Please notice: Check if the product you wish to purchase is allowed in your country!